Privacy Policy at ckmehta.com & crm.ckmehta.com
Effective Date: 05 Jan 2016
Last Updated: 05 Jan 2025
CK MEHTA & TEAM ("Company," "we," "us," or "our") respects your privacy and is committed to protecting it through this Privacy Policy. This policy describes the types of information we may collect from you or that you may provide when you access and use our CRM system at https://crm.ckmehta.com ("Platform") and our practices for collecting, using, maintaining, protecting, and disclosing that information.
1. Information We Collect
We collect several types of information, including:
A. Personal Information
- Name
- Email address
- Phone number
- Business information
- Billing details (if applicable)
B. Non-Personal Information
- IP address
- Browser type
- Operating system
- Usage data (e.g., pages visited, time spent on the platform)
C. Customer & Lead Data
- Contact details
- Communication history
- Business interactions
2. How We Collect Information
We collect information through:
- Direct interactions (e.g., when you sign up, submit forms, or communicate with us)
- Automated tracking (e.g., cookies, analytics tools, log files)
- Third-party integrations (e.g., Google Ads, payment gateways, email marketing tools)
3. How We Use Your Information
We use the information to:
- Provide, operate, and maintain our CRM services
- Personalize your user experience
- Process transactions and send invoices
- Respond to inquiries and support requests
- Improve our platform and enhance security
- Send marketing communications (with your consent)
- Comply with legal and regulatory obligations
4. Sharing & Disclosure of Information
We do not sell, trade, or rent your personal information. However, we may share your data with:
- Service providers & third-party partners (e.g., payment processors, analytics providers)
- Legal authorities (if required by law, to enforce our policies, or protect our rights)
- Business transfers (in case of a merger, sale, or business reorganization)
5. Data Security
We implement appropriate technical and organizational measures to safeguard your personal data against unauthorized access, alteration, disclosure, or destruction.
6. Data Retention
We retain personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required by law.
7. Your Rights & Choices
You have the right to:
- Access, update, or delete your personal data
- Opt-out of marketing communications
- Request a copy of your stored data
- Restrict or object to data processing
To exercise these rights, contact us at [email protected].
8. Cookies & Tracking Technologies
We use cookies to enhance user experience and analyze traffic. You can manage cookie preferences in your browser settings.
9. Third-Party Links & Integrations
Our platform may contain links to third-party websites or services. We are not responsible for their privacy practices.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Effective Date."
11. Contact Information
If you have any questions or concerns about this Privacy Policy, please contact us:
CK MEHTA & TEAM
Website: https://www.ckmehta.com
Email: [email protected]
Phone: +91 9313512275
Address: New Delhi 110017, India