Refund Policy

Effective Date: 05 Jan 2016

Last Updated: 05 Jan 2025

At CK MEHTA & TEAM, we strive to deliver high-quality services, training, and digital solutions. However, we understand that circumstances may arise where you may require a refund. Please review our refund policy carefully before making any purchase.

1. General Refund Policy

All payments made to CK MEHTA & TEAM are non-refundable, except under specific conditions mentioned below. We encourage you to review service details carefully before making a purchase.

2. Refund Eligibility

A. Digital Marketing & Consulting Services

• Fees paid for consulting, marketing services, and CRM solutions are non-refundable once the work has commenced.
• If you cancel a service before work begins, a partial refund may be considered at our discretion, deducting administrative fees.

B. Subscription Plans & CRM Usage

• Subscription fees for our CRM platform are non-refundable once access is granted.
• If a billing error occurs, please contact [email protected] within 7 days for resolution.

C. Workshops, Training, and Webinars

• Refunds are available if a cancellation request is made at least 48 hours before the scheduled event.
• If a session is canceled by us, a full refund or rescheduling option will be provided.
• No refunds for non-attendance or failure to join a live session.

D. Paid Courses & Digital Products

• Due to the nature of digital courses, no refunds are issued once access is provided.
• If technical issues prevent access, we will assist in troubleshooting or offer an exchange if necessary.

3. How to Request a Refund

To request a refund, follow these steps:

1. Send an email to [email protected] with the subject “Refund Request”.
2. Include your full name, transaction details, and the reason for the refund request.
3. Refund requests will be reviewed within 5-7 business days.
4. If approved, refunds will be processed within 7-10 business days via the original payment method.

4. Exceptions & Special Cases

We may consider refunds on a case-by-case basis for exceptional circumstances, such as:

• Accidental duplicate payments.
• Payment processing errors.
• Failure to receive the service due to technical issues on our end.

5. Contact Us

If you have any questions regarding our refund policy, please contact us at:

📩 Email: [email protected]
📞 Phone: +91 9313512275

By making a purchase from CK MEHTA & TEAM, you agree to this refund policy. We appreciate your understanding and support.

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